Frequently Asked Questions

Everything you need to know about our premium coffee beans and brewing equipment.

How do you ensure the freshness of your coffee beans?

We roast our beans in small batches and ship them within 48 hours of roasting. Each bag features a one-way degassing valve and a roast date stamp to guarantee you receive the freshest coffee possible.

What is your return policy on brewing equipment?

We offer a 30-day return policy on all unused brewing equipment in its original packaging. Please note that for hygiene reasons, opened bags of coffee beans cannot be returned unless there is a quality defect.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary by location and are calculated at checkout.

Are your coffee beans ethically sourced?

Yes, we prioritize Direct Trade and Fair Trade certified beans. We work closely with farmers to ensure sustainable farming practices and fair wages for all workers involved in the production process.

Can I set up a recurring coffee subscription?

Absolutely. You can choose your favorite blend and set a delivery frequency (weekly, bi-weekly, or monthly) through our subscription portal to save 15% on every order.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.